Much has been written about the Windows™ 10 October 2018 Update which was recalled shortly after release when some users reported data being lost after the update. Windows 10 1809 was originally released on October 2, but the “data-deletion” bug resulted in a recall just four days later. 1809 was re-released on November 13. We understand that Windows is a complex operating system, and no software is without bugs, but Microsoft® deservedly took a lot of criticism and vowed to improve their processes and communication with customers.


Recent revelations suggest that the quality issues are more widespread than originally disclosed. Windows must perform some sort of analysis to determine certain attributes of a device before installing the update. For example, there was a compatibility issue which affected users of iCloud™ for Windows when 1809 was installed. Microsoft was able to selectively block 1809 for iCloud users until Apple® released a fix. Some may argue that Microsoft shouldn’t be held responsible for software provided by a third party, but Windows supports countless third-party components and software, each of which is extensively tested by the creator, Microsoft, and their test groups.


The part I find interesting is that even though Microsoft can block certain devices from receiving the update, there seem to be quite a few reasons to do so. In addition to the iCloud users who were temporarily blocked, Microsoft has reported that Intel® accidentally released two versions of a display driver that can turn on unsupported features in Windows. 1809 is currently blocked from those devices. There are also blocks for systems running certain AMD® chips, F5 VPN™ and Trend Micro® products.


Perhaps we should be pleased that Microsoft can selectively identify and block vulnerable devices before updates negatively impact the users. Regardless, most will agree that Windows 10 remains the best version of Windows we have seen.

Dec 2018