Book Reviews
This is a great and recommended material for customers, especially those with (or considering) and EA (Enterprise Agreement) and/or Select Plus Agreement.
An excellent overview on how to prepare to negotiate with Microsoft® and what your options are, with guidance on what can (should!) be negotiated.
Great resource on fundamentals of negotiation and Microsoft® peculiarities for individuals totally new to dealing with Microsoft®. Also a good negotiations reference for those not trained and certified in ITAM yet.
I found the book extremely insightful. It will definite be a great tool for anyone preparing for negotiation. From getting all your upfront information in order to what to expect in the negotiation process, this book covers it.
